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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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shayla jones

September 6, 2024

5  out of  5
rating by shayla jones
"i got help from michael and he was amazing and helpful and got me a good deal on my insurance :))"
We responded:
"So glad Michael was able to help! Thanks for the review!"
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Brandy George

September 5, 2024

5  out of  5
rating by Brandy George
"Michael was very clear and not pushy on anything. Got the job down in a timely manner which I appreciate. Thank you for getting those numbers quickly and efficiently! Will recommend if anyone I know needs. Great insurance agent!"
We responded:
"Awesome! Thanks for the review and the recommendation! Glad Michael took good care of you!"
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Susie

September 4, 2024

5  out of  5
rating by Susie
"Johnathan is very knowledgeable about their services and put up with all the questions I had. The coverage and pricing is Great. Goodbye Geico.."
We responded:
"So glad Jonathan was able to help you. Always happy to answer as many questions as it takes! Thanks for the review!"
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Paul Rosas

September 4, 2024

5  out of  5
rating by Paul Rosas
"Stephen was great and helped me understand my policy!"
We responded:
"Thanks for the review! Glad Stephen was able to help. Give us a call if you need anything!"
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Robert Coleman

August 30, 2024

5  out of  5
rating by Robert Coleman
"Worked with Jonathan Flores and was extremely happy with his knowledge and patience as I compared and shopped home and car insurance. He promptly provided answers to my questions as well as the information I needed to make my decisions. He followed up with me and wasn’t overly pushy and made a my decision to change to State Farm, after 20 years with my previous company, a comfortable decision. If State Farm continues to treats me as good as Jonathan I’ll be with them for 20 or more years."
We responded:
"Thanks for the review Robert! So happy Jonathan took such great care of you and was able to help you with your home insurance and auto insurance! We look forward to having your business for 20 years and promise to take excellent care of you. If you ever need anything, don't hesitate. Welcome to State Farm!"
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Jenna Harris

August 23, 2024

5  out of  5
rating by Jenna Harris
"Extremely kind staff who are quick to complete requests!"
We responded:
"Thank you for the review and kind words Jenna! Always happy to be helpful, let us know if you need anything!"
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Alex Garcia

August 7, 2024

5  out of  5
rating by Alex Garcia
"Jonathan was amazing and helpful."
We responded:
"Thanks for the review Alex! Let us know if you need anything else, always happy to help!"
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Sherry French

July 18, 2024

5  out of  5
rating by Sherry French
"Mike was GREAT, being a senior citizen he helped me so much and saved me $100 per month. Very professional and friendly."
We responded:
"Thanks for the review Sherry! Glad Michael was able to save you some money!"
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B Murphy Wilson

July 18, 2024

5  out of  5
rating by B Murphy Wilson
"Steven was super helpful at Evan Brown State Farm. He was able to really look at our home insurance policy and keep us in the same price range with renewal."
We responded:
"Thanks for letting me know Stephen took such great care of you with your homeowners policy! Appreciate the review!"
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Steven Gutierrez

July 11, 2024

5  out of  5
rating by Steven Gutierrez
"MICHAEL LONGORIA WENT ABOVE AND BEYOND TO HELP ME FIND THE RIGHT INSURANCE FOR ME AND WAS ABLE TO CUT MY INSURANCE PAYMENT DOWN BY HALF. THANKS MICHALE AND EVERYONE AT STATEFARM WOULD HIGHLY RECOMMEND FOR ANYONE LOOKING FOR INSURANCE"
We responded:
"Thanks for the review Steven! Glad Michael could get you set up with State Farm and save you some money on your insurance!"
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Raetta Allwein

July 10, 2024

5  out of  5
rating by Raetta Allwein
"Michael was extremely helpful and made getting Auto coverage simple and easy. Was in the office and processed within 20 minutes. Would definitely recommend State Farm & Michael to many people I come in contact with."
We responded:
"Thanks for the review Raetta! Glad Michael took great care of you and was able to make the process of getting your auto insurance switched to State Farm quick and easy. Let us know if you need help with anything else!"
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Melissa Nelson

June 28, 2024

5  out of  5
rating by Melissa Nelson
"We are new to the area moving from out of state. Steven was very helpful, able to save us money and found the most discounts possible. He was easy to work with and was quickly able to help answer all our questions. I would highly recommend this office and working with Steven."
We responded:
"Thanks for the recommendation Melissa and welcome to Lubbock! Let us know if you need any help with anything else as you get settled in to the area."
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Ray

June 28, 2024

5  out of  5
rating by Ray
"Great fast service"
We responded:
"Thanks for the review Ray! Glad we could get you taken care of, let us know if you need help with anything else."
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Cross Aguilar

June 26, 2024

5  out of  5
rating by Cross Aguilar
"Was a great experience friendly people and had no issues what so ever. Props to Michael for giving me an amazing quote it was worth it."
We responded:
"Thanks for the review Cross! Glad you had such a great experience with Michael!"
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David Elliott

June 26, 2024

5  out of  5
rating by David Elliott
"Johnathan is awesome to work with."
We responded:
"Thanks David! We think you are pretty awesome too!"
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Kathy Martin

June 12, 2024

5  out of  5
rating by Kathy Martin
"I recently changed insurance companies and had spent a couple of days online comparing rates and policies of five or so different companies. I was happy to find that State Farm had affordable rates for both my home and auto. Michael Longoria contacted me from Evan Brown State Farm Insurance Agency in Lubbock. Michael was professional, kind and respectful to me. He didn’t mind when I asked him several times to repeat what he had just told me! Insurance is not my forte. Michael listened to what I was needing and presented several options to me. We discussed each option and chose one that fit both my lifestyle and insurance needs best. It’s great knowing that I’ve got dependable coverage from a highly respected company that was designed specifically for me. I highly recommend Michael Longoria and Evan Brown State Farm Agency in Lubbock, Texas. Five stars is not enough! Thank you for taking such good care of me! Kathy M."
We responded:
"WOW! Thank you so much for the great review Kathy! Insurance IS our forte, and we are happy to help find the coverage that meets your needs while taking the time to explain it. Sounds like Michael did just that with your homeowners insurance and your auto insurance. Welcome to State Farm!"
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Marisa Fernandez

June 7, 2024

5  out of  5
rating by Marisa Fernandez
"Stephen and Jonathon are amazing guys! I truly recommend Evan Brown’s business. They never disappoint."
We responded:
"Thank you so much for the kind words and the review Marisa!"
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Jessica Tran

June 6, 2024

5  out of  5
rating by Jessica Tran
"Customer service was good, thank Michael"
We responded:
"Thanks for the review Jessica!! Glad Michael was able to take good care of you, let us know if you need anything else!"
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Adrian Villarreal

June 5, 2024

5  out of  5
rating by Adrian Villarreal
"Jonathan was very nice and made switching easy. I'm getting better coverage plus rental ins. for about the same price as I was paying for just bare minimum auto with my previous provider. I should have switched a long time ago."
We responded:
"So glad Jonathan was able to help you with your auto policy and add rental insurance on at a lower cost! We’re happy you made the switch, even if it took some time!"
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Hattie Haney

June 3, 2024

4  out of  5
rating by Hattie Haney
"Very pleasant experience! Definitely a better deal for insurance than we had before."
We responded:
"Thanks for the review Hattie, glad it was a good experience! Please feel free to contact us at the office and let us know what we could have done to make it a 5 star experience for you!"
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Emily Heiser

May 20, 2024

5  out of  5
rating by Emily Heiser
"Friendly and wonderful staff!!! Overall great experience dealing with this particular agency, especially Brandy!!! Unfortunately, increasing rates and their drive safe, "beacon," program discounts are/were a flop!!! Big agencies, when calling customer help lines to correct an error are often no so helpful. After being disconnected twice and told there's nothing documenting my drives on file, being locked out of my app account because they had reset it.. it was simply frustrating. We ended up switching and our rates are better elsewhere with the same coverage!!! Bitter sweet."
We responded:
"Thanks for the kind words about our agency Emily. Am sorry to hear you were frustrated and ended up switching somewhere else. Please keep us in mind if we can help in any way."
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Aaron Madrid

May 17, 2024

5  out of  5
rating by Aaron Madrid
"Great services , outstanding customer service and excellent affordable prices"
We responded:
"Thanks for the kind words Aaron!"
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Karina R

May 17, 2024

5  out of  5
rating by Karina R
"Michael was so much help with getting my insurance switched over! He thoroughly explain what my policy included and kept in touch throughout the entire process, he was so patient working with me. Thank you for all of your help!"
We responded:
"Thank you for the review Karina! Customer service is so important to us, I'm glad Michael was able to help you!"
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Lindsey Jones

May 14, 2024

5  out of  5
rating by Lindsey Jones
"State Farm was great!! It was easy to complete the quote and begin services. Stephen handled everything so well, quickly, and it was a hassle free. So glad we switched!"
We responded:
"We're glad you switched too Lindsey! Welcome to State Farm!"
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keri hiebert

May 6, 2024

5  out of  5
rating by keri hiebert
"Jonathan was super helpful and very quick to get me amazing quote on insurance! Everywhere else was so high and automated agents, and actually talking to someone who cared about my preferences is what I was looking for!"
We responded:
"Thanks for the review Keri! So happy Jonathan could help save you some money!"