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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rodney Anderson

Rodney Anderson

October 26, 2024

5  out of  5
rating by Rodney Anderson
"State Farm is the best hands down. This was quick and fast like never before.Michael from the Lubbock office was Amazing and helped me every step of the way to make sure I could save money. If you need a insurance company go with State Farm I give the 5+ stars."
We responded:
"That’s always good to hear! Thank you for the review and welcome to State Farm!"
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Amberly Martiarena

October 19, 2024

5  out of  5
rating by Amberly Martiarena
"The moment I called State Farm for a quote, not only were they friendly but they understood what I was looking for and they aren't pushy. They have affordable rates and it's a great insurance. Get State Farm today!"
We responded:
"Thanks for the review Amberly! Welcome to State Farm!"
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Paden D

October 17, 2024

5  out of  5
rating by Paden D
"I’ve used Texas Farm Bureau for over 20 years for auto insurance but my most recent statement was the last straw. I researched 6 other carriers and decided to go with State Farm. Admittedly, most national carriers have fairly similar policies with comparable rates, it’s their customer service that is the real differentiation. Jonathan F at this branch was the most responsive and helpful of all the other companies I queried. I asked if I could meet in person and was welcomed to stop by the office to compare notes. The environment was great and I purchased my policy same day. 10/10 would recommend! Great folks, great coverage, great rates!"
We responded:
"Welcome to State Farm Paden! So nice to hear Jonathan was able to demonstrate that good neighbor spirit and take great care of you. Let us know if we can help in any way!"
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Samantha Castillo

October 17, 2024

5  out of  5
rating by Samantha Castillo
"Very Helpful saved Money did not take but 10 minutes to switch everything over would recommend!"
We responded:
"Thanks for the recommendation Samantha! Glad we were able to save you some money!"
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Michael Gordy

October 11, 2024

5  out of  5
rating by Michael Gordy
"Michael was great! Been with gieco for years they kept going up. Talked to Michael I ended up saving $73 a month"
We responded:
"Thank you for the review Michael! Michael is excellent at finding the right discounts to save our customers money! Glad he was able to help you!"
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Alec Apple

October 4, 2024

5  out of  5
rating by Alec Apple
"Jonathan was of great help and got us what we needed and is all around good family man he is our go to guy for all our insurance needs. Give him a call and he will get you set up"
We responded:
"So glad Jonathan was able to meet your insurance needs! Give us a call if you need anything else!"
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adam walls

October 4, 2024

5  out of  5
rating by adam walls
"Johnathan is a prime example of what you need in an insurance agent he’s kind, friendly he was able to answer every question I asked and willing to help with anything and everything you need"
We responded:
"Thank you for the kind words about Jonathan. We are always willing to help, give us a call if you need anything else!"
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David Katcher

October 4, 2024

5  out of  5
rating by David Katcher
"Michael was very helpful and bundled home and auto insurance for a bigger savings. Thank you 😊"
We responded:
"Thank you David! Bundling home insurance and auto insurance is always the best way to get the most savings! Great to hear Michael was able to take good care of you!"
Profile photo of Angela Boyd

Angela Boyd

September 30, 2024

5  out of  5
rating by Angela Boyd
"I appreciate Michael honestly answering all my questions and addressing my concerns. He even followed up with me 6 months later after I initially decided not to switch my coverage. He worked hard on getting all the discounts available to me."
We responded:
"We appreciate you allowing us to follow up with you after 6 months! Glad Michael was able to help you. Thanks for the review!"
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M. Elizabeth Brown

September 30, 2024

5  out of  5
rating by M. Elizabeth Brown
"Very nice, accommodating and helpful!"
We responded:
"Thanks for the review! We think you’re very nice too! "
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Robert Cunningham

September 26, 2024

5  out of  5
rating by Robert Cunningham
"Great policy cost for my coverage. Extremely pleasant agent, Jonathan Flores."
We responded:
"Glad to know Jonathan took such great care of you. Thanks for the review!"
Profile photo of Kendra Satterfield

Kendra Satterfield

September 24, 2024

5  out of  5
rating by Kendra Satterfield
"Got the best deal for my auto insurance! Everyone is helpful and quick to respond!"
We responded:
"So happy we could help with your auto insurance Kendra! Thanks for the review!"
Profile photo of Tatum Stephens

Tatum Stephens

September 24, 2024

5  out of  5
rating by Tatum Stephens
"I recently switched over to this State Farm location with Evan Brown as my agent. They have been nothing but kind and helpful as I got my policy started. Michael Longoria has been the one contacting me and keeping me updated, he has great communication skills and is very accommodating. I received a handwritten letter in the mail, as well as coupons for entrees to local restaurants. My policy was pretty expensive when I was first quoted, but he has gone out of his way to find discounts to make it cheaper. Because of my positive experience so far, I would highly recommend this office!"
We responded:
"Thanks for the review and the recommendation! Always glad to help find the best coverage and discounts that meet your needs!"
Profile photo of Pricilla Ramirez

Pricilla Ramirez

September 20, 2024

5  out of  5
rating by Pricilla Ramirez
"Helped very much polite fast highly recommend"
We responded:
"Thanks for the recommendation and review Pricilla! Give us a call if you need anything else!"
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Joe Murguia

September 16, 2024

5  out of  5
rating by Joe Murguia
"Great communication! Great pricing!"
We responded:
"Thanks for the review Joe! Let us know if we can help with anything else!"
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Maggie Pang

September 16, 2024

5  out of  5
rating by Maggie Pang
"Jonathan was super nice, helpful, and created my policy quickly. I would definitely recommend this office and as a former client of State Farm for many years without issue, I would also recommend State Farm."
We responded:
"Thanks for the review and the recommendation Maggie! Welcome back to State Farm!"
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Lana W

September 16, 2024

5  out of  5
rating by Lana W
"Jonathan is professional, courteous, knowledgeable, and informative and an asset to this agency's team. The process of switching insurance companies went seamlessly. We do not hesitate to recommend Evan Brown State Farm Insurance Agency as a viable option to your insurance needs."
We responded:
"Thank you for the recommendation Lana! Jonathan certainly is an asset and we are glad to have him! Thanks for the kind words."
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Phyllis Cobb

September 11, 2024

5  out of  5
rating by Phyllis Cobb
"Had a pleasant interaction with state farm I would recommend them"
We responded:
"Thanks for the recommendation Phyllis! Welcome to State Farm!"
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shayla jones

September 6, 2024

5  out of  5
rating by shayla jones
"i got help from michael and he was amazing and helpful and got me a good deal on my insurance :))"
We responded:
"So glad Michael was able to help! Thanks for the review!"
Profile photo of Brandy George

Brandy George

September 5, 2024

5  out of  5
rating by Brandy George
"Michael was very clear and not pushy on anything. Got the job down in a timely manner which I appreciate. Thank you for getting those numbers quickly and efficiently! Will recommend if anyone I know needs. Great insurance agent!"
We responded:
"Awesome! Thanks for the review and the recommendation! Glad Michael took good care of you!"
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Susie

September 4, 2024

5  out of  5
rating by Susie
"Johnathan is very knowledgeable about their services and put up with all the questions I had. The coverage and pricing is Great. Goodbye Geico.."
We responded:
"So glad Jonathan was able to help you. Always happy to answer as many questions as it takes! Thanks for the review!"
Profile photo of Paul Rosas

Paul Rosas

September 4, 2024

5  out of  5
rating by Paul Rosas
"Stephen was great and helped me understand my policy!"
We responded:
"Thanks for the review! Glad Stephen was able to help. Give us a call if you need anything!"
Profile photo of Robert Coleman

Robert Coleman

August 30, 2024

5  out of  5
rating by Robert Coleman
"Worked with Jonathan Flores and was extremely happy with his knowledge and patience as I compared and shopped home and car insurance. He promptly provided answers to my questions as well as the information I needed to make my decisions. He followed up with me and wasn’t overly pushy and made a my decision to change to State Farm, after 20 years with my previous company, a comfortable decision. If State Farm continues to treats me as good as Jonathan I’ll be with them for 20 or more years."
We responded:
"Thanks for the review Robert! So happy Jonathan took such great care of you and was able to help you with your home insurance and auto insurance! We look forward to having your business for 20 years and promise to take excellent care of you. If you ever need anything, don't hesitate. Welcome to State Farm!"
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Jenna Harris

August 23, 2024

5  out of  5
rating by Jenna Harris
"Extremely kind staff who are quick to complete requests!"
We responded:
"Thank you for the review and kind words Jenna! Always happy to be helpful, let us know if you need anything!"
Profile photo of Alex Garcia

Alex Garcia

August 7, 2024

5  out of  5
rating by Alex Garcia
"Jonathan was amazing and helpful."
We responded:
"Thanks for the review Alex! Let us know if you need anything else, always happy to help!"